Website Privacy Policy

Effective 21st August 2015

Orange and District Early Education Program Inc. (ODEEP) and Pinnacle Preschool is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website: www.pinnaclepreschool.com.au

Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and postal address
Child’s name, age, and relevant developmental information (if submitted via forms)
Employment or volunteer application details
Any other information you voluntarily provide via contact forms, enrolment forms, or email

We also collect non-personal information such as:

Browser type and version
Device type and operating system
Pages visited and time spent on the site
IP address and geolocation data

How We Use Your Information

Your information may be used for the following purposes:

To respond to enquiries and provide requested services
To process enrolments and applications
To improve our website and services
To communicate updates, newsletters, or event information (with your consent)
To comply with legal obligations and protect our legal interests

How We Protect Your Information

Pinnacle Preschool takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These measures include:

Secure servers and encrypted data transmission
Restricted access to personal information
Regular review of data protection practices

Cookies and Website Analytics

Our website may use cookies to enhance user experience and collect usage data. You can choose to disable cookies through your browser settings, though this may affect site functionality.

We may also use third-party analytics tools (e.g., Google Analytics) to understand website traffic and usage patterns. These tools may collect anonymised data.

Disclosure of Information

We do not sell or rent your personal information. We may disclose your information to:

Government agencies or regulators when required by law
Other parties with your explicit consent

Overseas Disclosure

Pinnacle Preschool does not routinely disclose personal information to overseas recipients. If such disclosure becomes necessary, we will take reasonable steps to ensure the recipient complies with Australian privacy laws.

Children's Privacy

We take special care when handling information related to children. Any data collected about children is strictly for educational and administrative purposes and is handled with the highest level of confidentiality.

Access and Correction

You have the right to access and correct your personal information held by us. To make a request, please contact:

Privacy Officer
Pinnacle Preschool
Email: director@pinnaclepreschool.com.au
Phone: 02 6361 4093
Address: 2 Yarrawong Place ORANGE NSW 2800

Complaints

If you believe your privacy has been breached, please contact us using the details above. We will investigate and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.